Privacy Policy

1. Accountability at PixelQuest Arcade

At PixelQuest Arcade, we are fiercely committed to safeguarding the personal information of our Canadian players. We comply fully with PIPEDA and applicable provincial privacy laws like Quebec Law 25 and Alberta PIPA. A designated privacy officer oversees all data handling to ensure your adventure remains safe and secure.

2. Identifying Purposes for Data Collection

When you explore our digital realm and play Neon Dungeon Descent or the Wheel of Fate, we collect minimal data required to save your progress. This includes basic session information to maintain your Data Shards balance and ensure the site functions smoothly across your devices.

3. Consent and Your Digital Journey

By interacting with PixelQuest Arcade, you consent to our collection of non-sensitive data purely for entertainment purposes. You are never required to provide financial details, as our platform is 100% free. You can withdraw consent at any time by clearing your browser data, which will reset your Data Shards.

4. Limiting Collection

We only collect what is strictly necessary to run the social casino. PixelQuest Arcade does not require user accounts, emails for registration, or phone numbers. Your privacy remains intact as you spin the reels and wheels.

5. Limiting Use, Disclosure, and Retention

Your session data is used exclusively to let you enjoy our free games. We do not sell, rent, or trade your data to third parties. Information regarding your Data Shards balance is retained only as long as your local session dictates.

6. Accuracy of Virtual Balances

Because PixelQuest Arcade relies on local or session-based storage, the accuracy of your Data Shards balance is tied to your active device. We make every effort to keep your progress stable, but we cannot restore lost Data Shards if local data is cleared.

7. Safeguards in the Digital Realm

We employ industry-standard encryption and secure protocols to protect our servers and your connection. Whether you are battling slimes in Neon Dungeon Descent or spinning the Wheel of Fate, your connection to PixelQuest Arcade is secured against unauthorized access.

8. Openness and Transparency

Our privacy practices are an open book. We strive to make our policies regarding the management of personal information easily understandable. If you have any questions about how your Data Shards are tracked, you can reach out via our support email at support@pixelquestarcade.com.

9. Individual Access

Upon request, you can ask to be informed of the existence, use, and disclosure of any personal data we might hold, though our no-account system means we hold virtually none. We are happy to clarify what anonymous metrics are recorded during your time at PixelQuest Arcade.

10. Challenging Compliance

If you believe PixelQuest Arcade has not adhered to these principles, you may contact our privacy officer at our corporate address or via email. We will investigate all complaints and take appropriate measures to correct any issues.